Ordering:
Our order form is secured for your protection, but if you do not feel
comfortable providing your credit card information online there are options
available. You may phone a sales associate at YOUR PHONE NUMBER.
We accept Visa,
MasterCard, American Express and Discover. All credit
cards orders are verified for your protection.
Returns:
Should you order an incorrect item, you have 30 days from the invoice
date to exchange or return it. The item you are returning must be in original
condition with all manufacturer's labels and packaging. There is a $5.00
exchange fee plus the shipping charge for the new item. If you want to return
an item and not reorder there is a 15% restocking fee not to exceed $25.00.
Original shipping and handling charges are not refundable.
Shipping:
Most orders are shipped the same day. Regular Ground UPS orders to U.S
addresses should be received in
one to five working days after shipping. Orders too large or otherwise not
serviced by UPS will be shipped by the most practical carrier. UPS Ground may
not be used for shipments to Alaska or Hawaii, we must use Red or Blue Label
UPS, or U.S. Mail. U.S. Airmail may be used, but at your own risk. We have
no
method of tracking U.S. Airmail shipments, and there is no guarantee of when
it
will arrive. We cannot ship UPS to military bases, FPO or APO addresses.
Back-Orders:
Availability will be checked at the time you place your order.
If
any item is on back-order we will inform you immediately. Please inform us
if
you wish any item(s) be kept on back-order.
Claims:
All claims for damage or missing goods are the responsibility of the
carrier. Always check the condition of merchandise in the presence of the
carrier. All claims must be made within 3 days from receipt of goods, supported
by a bill of lading and invoice.
Liability:
The purchaser of any item releases the manufacturer of those items,
and YOUR COMPANYs from all liabilities pertaining to the use of
those parts.
Warranty:
All products are covered under their respective manufacturers'
warranties. Please contact them for full warranty details and how to resolve
warranty issues.
Overseas Ordering:
Due to vendor restrictions, we do not ship outside the
United States.
All rights reserved. In the interest of product excellence we are constantly
changing and updating our product line; consequently product may sometimes
differ from those pictured. |
